Brent C. James, MD, MStat
Executive Director, Institute for Healthcare Delivery Research
Vice President and Chief Quality Officer, Intermountain Healthcare
Bio:Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles. He is a member of the National Academy of Science’s National Academy of Medicine, and participated in many of that organization’s seminal works on quality and patient safety. Dr. James is a Fellow of the American College of Physician Executives. He holds faculty appointments at several universities: Clinical Professor (Affiliated), Stanford University School of Medicine (Medicine); Visiting Lecturer, Harvard School of Public Health (Health Policy and Management); Adjunct Professor, University of Utah School of Medicine (Family Medicine; Biomedical Informatics); and Adjunct Professor, University of Sydney, Australia, School of Public Health. He is Chief Quality Officer and Executive Director at the Institute for Healthcare Leadership at Intermountain Healthcare based in Salt Lake City, Utah. Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has trained more than 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results (and over 50 "daughter" training programs in more than 10 countries). He has been honored with a series of awards for quality in health care delivery, including: Deming Cup – Columbia University School of Business, 2011; C. Jackson Grayson Medal, Distinguished Quality Pioneer – American Quality and Productivity Center, 2010; Joint Commission Earnest A. Codman Award, 2006; AHA HRET TRUST Award, 2005; National Committee for Quality Assurance (NCQA) Quality Award, 2005; and the American College of Medical Quality Founders’ Award, 1999. For 8 of first 9 years it existed, he was named among Modern Physician’s "50 Most Influential Physician Executives in Healthcare." He was named among the "100 Most Powerful People in Healthcare" (Modern Healthcare) for over 5 years, and Modern Healthcare’s "25 Top Clinical Informaticists". Before arriving at Intermountain, he was Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG) and Cancer & Leukemia, Group B (CALG), and staffed the American College of Surgeons’ Commission on Cancer. He holds Bachelor of Science degrees in Computer Science (Electrical Engineering) and Medical Biology, and a Master of Statistics degree and MD (with residency training in general surgery and oncology) from the University of Utah. He serves on several nonprofit boards of trustees dedicated to clinical improvement and patient safety.
Steven Strongwater, MD
President and Chief Executive Officer
Bio:As President and CEO of Atrius Health, Dr. Steven Strongwater, MD, leads 6,800 employees serving 675,000 patients across eastern Massachusetts with coordinated medical care, home health, and hospice. Previously, Dr. Strongwater served as Geisinger Health System's Chief Transformation Officer, providing leadership for transformation by implementing new models of care and developing strategies and tactics to improve quality, patient experience, value, and care. Within 2 years, more than $90 million of improvement were identified and novel predictive models introduced. Dr. Strongwater also served as Assistant Chancellor at UMass Medical Center, Associate Dean for Clinical Affairs at the University of Connecticut Health Center, and as Chief of Staff and Chief Executive Officer at Stony Brook University Medical Center. Dr. Strongwater is a frequent speaker on population health, value-based care, and returning joy to the practice of medicine. He also serves on several regional and national boards including the Mass Digital Health Council, IBM Watson Advisory Board, and Janssen Healthcare Innovators Council, among others. He completed his undergraduate medical education at Upstate Medical Center and a research fellowship at the University of Michigan.
Stephen Swensen, MD, MMM, FACR
Medical Director, Professionalism and Peer Support
Bio:Dr. Swensen is dedicated to the development of thoughtful leaders who have the capability to nurture camaraderie and joy in work. He is a recognized, well-published expert in professional burnout. He serves as the Medical Director for Professionalism and Peer Support at Intermountain Healthcare and as a Senior Fellow of the Institute for Healthcare Improvement, where he co-leads their Joy in Work Initiative. In the preceding three decades he served patients at the Mayo Clinic. As Director for Leadership and Organization Development, he co-led professional burnout work and oversaw the development of 4,100 physicians and scientists. As Director for Quality, Dr. Swensen established the Quality Academy and the Value Creation System. More than 37,000 colleagues were certified Quality Fellows during his tenure. While Chair of the Department of Radiology, his leadership team used Lean-Sigma and Baldrige to create value for patients provided by 1,200 staff who performed more than 1 million exams annually. A full professor, he has been Principal Investigator of two NIH Grants and has authored two books and 167 peer-reviewed articles. He was honored with the Diamond Quality Fellow Lifetime Achievement Award. Swensen has served as Director on two boards and as a member of the Mayo Clinic Management Team. During the two past decades, he has started three businesses. He holds a master’s degree in medical management from Carnegie Mellon University’s Heinz School and is a trained executive coach. He received his MD from the University of Wisconsin. His residency training was at the Mayo Clinic and his thoracic radiology fellowship at Harvard Medical School, Brigham and Women’s Hospital. Swensen served as President of two international groups: the Fleischner Society and the Society of Thoracic Radiology. He founded the Big Sky Group and the Sun Valley Roundtable. Swensen has been married for 40 years, has two children, and has run or cross-country skied 39 marathons.