Tait D. Shanafelt, MD
Professor of Medicine and Hematology, Director, Department of Medicine Program on Physician Well-Being
Bio:Dr. Tait Shanafelt received his medical degree from the University of Colorado where he received the Hippocrates Award as the “Physician’s physician”, the Golden Head Cane Award as the outstanding student in internal medicine, and the Robert E. Glazer Award for leadership and service. Tait later went on to Hematology/Oncology Fellowship at Mayo Clinic where he received both the Mayo Brothers Distinguished Fellow Award and the Summerskill Award for outstanding scientific research. He joined the faculty of the Mayo Clinic Division of Hematology in 2005 and is a Professor of Medicine and Hematology. He is currently completing a 3-year term as the President of the Mayo Clinic Voting Staff. Dr. Shanafelt spends 70% of his time developing new therapies for treatment of chronic lymphocytic leukemia. He is currently the principle investigator on two R01 grants from the National Cancer Institute and is also the PI on numerous clinical trials testing new treatments for patients with CLL. He has published >240 peer review manuscripts in addition to more than 100 abstracts and book chapters. In addition to his leukemia research, Tait is an international thought leader and researcher in the field of physician well-being and its implications for quality of care. He is the director of the Mayo Clinic Department of Medicine Program on Physician Well-Being, a clinical laboratory evaluating personal and organizational factors that contribute to physician satisfaction. His research in this area has involved physicians at all stages of their career from medical school to practice had has include several multi-center and national studies. He has published widely on this topic including numerous works in the JCO, Annals of Internal Medicine, and JAMA and has served as a key note speaker to the ACGME, AAMC, AMA, and ABIM on this topic.
Christine A. Sinsky, MD, FACP
Vice President, Professional Satisfaction
American Medical Association
Bio:Dr. Sinsky is the Vice President of Professional Satisfaction at the American Medical Association. A board certified internist, she also practices at Medical Associates Clinic and Health Plans in Dubuque, IA. Dr. Sinsky is a Director with the American Board of Internal Medicine (ABIM). She is also a member of the Board of Trustees of the ABIM Foundation and serves as the Secretary/Treasurer. She is a Fellow of the American College of Physicians (ACP) and the recipient of the Iowa ACP 2013 Laureate Award. Dr. Sinsky is a member of the National Advisory Council for Improving Primary Care through Industrial and Systems Engineering; and has served on the national advisory councils for the Centers for Medicare & Medicaid Services’ Innovation Center’s Comprehensive Primary Care Initiative and the Veterans Administration’s Patient Aligned Care Team initiative, and the National Committee for Quality Assurance’s Committee on Physician Programs, with oversight of the Patient-Centered Medical Home. From 2011 to 2012, she led “In Search of Joy in Practice,” a primary care project of the ABIM Foundation. Dr. Sinsky is a co-author of the Institute of Medicine’s 2011 report, “Health IT and Patient Safety: Building Safer Systems for Better Care,” and has twice provided testimony to the Office of the National Coordinator for Health Information Technology regarding the role of electronic health records in care coordination and usability. A frequent invited lecturer on practice innovation, redesign and physician satisfaction, Dr. Sinsky has presented to groups including the AMA, the ACP, the Institute for Healthcare Improvement and the Patient-Centered Primary Care Collaborative, as well as to private and academic medical centers. Dr. Sinsky received her bachelor’s and medical degrees from the University of Wisconsin, and completed her post-graduate residency at Gundersen Medical Foundation/La Crosse Lutheran Hospital in LaCrosse, Wisconsin, where she served as Chief Medical Resident.
Stephen Swensen, MD
Medical Director for Leadership and Organization Development, Professor
Mayo Clinic College of Medicine
Bio:Dr. Stephen Swensen is the Medical Director for Leadership and Organization Development and a Professor in the Mayo Clinic College of Medicine. He is a Senior Fellow of the Institute for Healthcare Improvement. From 2005-2012 he served as the Director for Quality and Associate Dean for Value. Under his leadership, the Quality Academy and the Value Creation System were established. More than 37,000 colleagues have been certified as Bronze, Silver or Gold Quality Fellows. Dr. Swensen has been conferred the Diamond Quality Fellow Lifetime Achievement Award. Dr. Swensen chaired the Department of Radiology from 1998-2006. His leadership team used Lean-Sigma and Baldrige methods to improve the value of care for patients provided by 1,200 staff who performed more than one million exams annually. During his tenure the department was recognized as the No. 1 Radiology Practice in the USA (Medical Imaging) and the most Patient-Centered (Diagnostic Imaging). Dr. Swensen has served as a Director on three Boards and as a member of the Mayo Clinic Management Team and Clinical Practice Committee. He holds a Masters of Medical Management from Carnegie Mellon University’s Heinz School. Dr. Swensen is a trained Executive Coach. He received his MD from the University of Wisconsin. His residency training was at the Mayo Clinic and his Thoracic Radiology Fellowship at Harvard Medical School, Brigham and Women’s Hospital. Dr. Swensen is past President of two international societies: the Fleischner Society and the Society of Thoracic Radiology. He teaches Value Creation at the School of Public Health in the University of Minnesota. He chaired the American College of Radiology’s Quality Metrics Committee and led the RSNA’s Continuous Quality Improvement Initiative. He founded the Big Sky Quality Roundtable, the Keystone Quality Officer Group and the Sun Valley Quality Assembly. He has been Principal Investigator of three NIH grants related to lung cancer screening with CT and diffuse infiltrative lung disease. He has authored two books and 146 peer-reviewed articles. During the two past decades, Dr. Swensen has started three businesses. He has been married for 38 years and has two children. He has run or cross-country skied 38 marathons.